Thank you for allowing me to go to your classes. It is good to see that all of you are caring people and the presentation was inspiring as well as skillfully put together. I want to thank you, also, for all the fresh food and beverages that were available throughout the two days. Sincerely, Mike Shimooka
Thank you for your generous support and assistance for helping me to get my cnc up and running. I am very pleased with my version of the CAMSOFT cnc interface. Thank you for giving us this great software tool that we can work with. I swear that I'd rather have this pc based cnc than the ultra expensive Mitsubishi controller that I had professionally retrofitted on another lathe a few years ago. PC based cnc has that tremendous advantage. I'm in control! Have a good holiday everyone! Murray McEwan
Thank you for getting back to me so quickly, You are the greatest! Also, I like to take the opportunity to mention that CNC Professional is very intuitive, actually is genial. One executable to setup the machine, one to run the machine, and another to create G-code. Everyone at CamSoft did a great job. SPECIAL THANKS TO DIANE, VICTORIA, BOBBIE AND MICHELE FOR THEIR GREAT EFFORTS. The RICART SYSTEMS Group
GREAT PEOPLE, PRODUCT AND SUPPORT. STEVEN COPPIN CAL-TRANS
We have come a long way in learning the CamSoft CNC system. We expected this learning curve and have nothing but excellent things to say about the product and support we received during this past several months. We were convinced your open architecture system is the future of all controls, thats why we ordered your system. Our original thinking has been proven perfectly correct. The ability to customize the control to exactly suit the customers needs is something very valuable. We cannot say enough about the customer support you and your staff has provided us. This is heads and shoulders above the support we have ever received from any of the other manufacturers. We will continue to install CamSoft and with your help will make our installations the best that our customers have ever had. Sincerely, Del Younglas
We had a great time and learned allot. That was one of the very best two day seminars I have ever attended for valuable knowledge, new innovations and actually talking to someone who really knows the topic. The hospitality and food was excellent also. Once again Thank You ! Mark Reust Terry Little
I just wanted to drop you a note and let you know that I am very satisfied with your software. The people on the floor, which is the best test, love it. (Second Letter) I am writing this letter to let you know how pleased I am with your company’s products and services. I recently purchased a custom CNC router, upon arrival the software did not work correctly. In my frustration with the vendor and 7 months of downtime I found your company on the web and I am glad I did. Your company delivered to us a custom software solution in 3 weeks that the original equipment vendor said would take 6 months! I am also very pleased with the way you handled my account. You were supportive with your follow-up communications without being overbearing. Everyone at your company took the time to explain to a non-CNC savvy person what I needed to know to get my machine up and running. I would especially like to thank Ruben for his on site and off site work. He made the east/west coast time delay almost unnoticeable. Bill Henshaw
As I mentioned on the phone, I love the AS3000, but I seldom have to use it any more as my position has changed in the company and I no longer do the applications. But I still have customers call me direct to help them and when they do, I turn to my AS3000. Let Gary know, I still think you guys have a great product. Thanks Again -- Brad
It is refreshing to see a US based company with such "on-the-ball" service!!! Johan Swart
My servo runs! LOL I installed the card in the computer, hooked up the servo and amplifier and ran my first program. (keep in mind this is the first servo motor I have ever seen in my life) Tuning the servo was easy.. That took about 10 minutes to figure out. (unless I somehow got lucky) Its almost like an electronic version of a automobile carburetor. Praise to ElectroCraft for getting me the manuals I needed so quickly. Paul Oliver
Thank you again for inviting me to attend the two day class you offered last week. During my visit I was impressed with your products and your operation. Programming the user interface for machine controls appears straight forward with your tool set. Having the UI run in a windows environment and having the servo loops closed with DSP is a smart way of doing things. Lynn Saunders
I want to compliment you and your staff and especially Ruben Ordonez for your commitment to support and customer service. Ruben has been prompt and attentive to all my emails and phone calls and has made this upgrade virtually seamless. My compliments to your entire staff. Sincerely John Abbenhouse
Please accept my sincere CONGRADULATIONS for developing such a simple and user-friendly product. R.Stanley
I flew last week to Savanna Georgia to a machine shop that I have dealt with in the past and seen a machine that was running your program and I tell you it was the slickest thing I seen the ease of use and the versatility was far superior to any other program I've seen. As to the programming my friend showed me some of the tricks that we talked about and seeing it first hand it all falls together for me now. I will be starting to wire up my machine within the next week or two and I feel it will go smoothly. I wish to express to you and your people how much gratitude and respect that our company has for you. You have shown to us that your company is not just out there to sell your software and forget about the prospects. You stick with them and offer support even when they haven't purchased your product yet. You walk them through and explain every detail about the product and help with the hardware. I wish to thank you again for all the help that you have given us. R. Maple
Thank you so much for your kind assistance. There's so much capability to Camsoft!!, anything needed can be done. Thanks again, (More E-mail) Thanks. DANG! Don't you ever take any time off? I thought this (email) would just be a waiting for you Monday morning. I don't expect you to work on Sunday. (More E-mail) KEWL! "With this advice","Once again, I won the bet, "Camsoft can do anything a Pro control can do, only better" Thanks for your help, (More E-mail) I know of no other computer software product that comes even close to this much quality detailed documentation. Karl
I have always thought that Camsoft has had "Great" Tech Support in the past and still continue their "Excellent Quality" of Tech Support in the present. Your tech-support is "A" quality in my books." Thank you again. Jerry
I just completed the retrofit at HP in Cleveland yesterday. Other than some minor changes in cbk that I need to make, this machine runs pretty good. We all were impressed to see that the Shinx CNC could maintain very nice position with complicated geometry, and therefore produce excellent finish on part, even at feed rates in excess of 500 ipm. Mike
Wow thanks. Nice way to start the day. I have not over the years had some one debug my code before. The best the Allen Bradleys and Siemens of the world would do is explain how a function etc. is used. You guys are coming through for us. I was very impressed with Ernie. Tom
Thanks so much for your help with this project. Greg came in on Monday and left today. He was fantastic; Greg was professional and totally knowledgeable concerning your software and hardware. I'm sure that without his help we would not be running anytime soon! I would certainly use and recommend CamSoft and Greg's again and highly sing yours and Greg's commitment to quality customer service. Thanks again and we look forward to using the machine and all it's capabilities. Allen Mandel
Just a quick note to let you know that our CamSoft installation went beautifully today. Everything seems to be working perfectly and I wanted you to know I'm very happy with your products and support. Have a great weekend. Duane
Again, thank you very much. You guys provide a fantastic product, and provide an equal quality of support. Please tell your boss that you are awsome, for me ;>) G. Jones
My decision to go ahead was made mainly because of your proven dealer support. Also, by CamSoft developing the base CBK, it will allow me to concentrate in other areas of the integration. Another positive aspect of this job is being able to utilizing the excellent Yaskawa drives and motors, along with mechanical tables which are in good condition. Scott Dawick
I have been cutting test parts in the air and man this machine is no slouch,it really moves around like it means it. I am really liking the cnc software. I will get you video asap. Thank You, Giri (2nd E-mail) Great CNC control I just cut my first part out today and I am very impressed with the performance of you cnc control software. It has exceeded my expectation. Thank You very much, Giri
Awesome service! These folks are all about service! They have helped me get my AS3000 cam system up and running when I needed it the most and have always been there to walk me though my lack of computer skills and typically bend over backwards to help beginners like me get back to carving metal in a hurry! Thanks guys! 5S Dude
I just want to thank you for all the help you have been. It's hard to find that kind of service anymore. Brett S.
I spoke with you in February 2007. Since that time I have purchased some of your software and setup a few machines. I have found the product to be a great one and would like to start working on some other machines. Dean
I've been testing today, and must say that I'm ecstatic over the results to date. You guys are awesome, and I'm talking with some of my other teammates about some other projects. It seems we have two old CNC machines, and Facilities/Maintenance is discussing upgrading their controllers. I've asked why they're considering spending $140K for each machine to have someone else do this, when we could do it with CamSoft and a P/C for less and have a better result and better support. Boeing
Thanks for the quick response (not to mention it is saturday ). Your customer service is really beyond expectation. Best Regards and have a nice weekend. Nachman
Finally, our team have completed the ring making machine. Here, we just want to say thanks for your support at all time. Without your support , we don't think we can complete the whole project. Thank you. best regards, Ricky
The logic is good. I got my son Alex in here, and we went over it. He immediately liked it. The simplicity is great, and this of course makes it easier to do the work... "make that machine run". Thanks, 2nd e-mail I like the concept. I have already went the route of how cheap can you get... and really, the is totally limited, and tech. support is unavailable... and those softwares are just not up to the job. Maybe for some slow, hobby machine, but not a full blown production machine. So again, I like what you have done. Happy to use. I have worked with your company this last week, the support was good, and look forward to our continued cooperation. I am very happy with the system. Finished it last night. And I have a very satisfied feeling with the results. I love it. Jeff R.
This machine and it's control have been excellent and a pleasure to use compared to other machines in the shop with Fagor and Fadal controls. K. Lander
I like your product and it has impressed me at every step. I've compared it to other options available and yours wins hands down. M.M.
I have to say thanks to you guys. My repair guys were just here, went through everything, then called you and got a fix right off the bat. Thank you, thank you. You have a deep knowledge of your product and apply it brilliantly. Thanks, Tom
Have today received the package with first kit. Everything is absolutely first class. I am always pleased to see names that are the finest. The books look very nice and complete. It makes it easier to get to work when you have the best tools. Thanks Terry
I would like to express my gratitude for your assistance given by Ruben during our challenging times. It was precise, effective and on time. So, thank you Ruben and Camsoft team. The machine and your software is running is proudly nominated for the Most Innovative Product of the Year for the Decorative Concrete Industry. Iuliana
I want to personally thank you for your patience with me, as I had a thousand questions... flying out at rapid pace... you probably wanted to tell me, to just shut up... but you didn't. You answered every question, to the best of your knowledge, which I found to be extensive... I am very impressed with what you have done... Thanks so much for taking your time for us... - Jeff R
Thanks all is working good. It's great this way. It won't let me screw up. This is much, much more advanced than the last Fanuc I ran which was a 6M. Regards Bryant
Hi everyone! I received the package yesterday. Wow, great stuff! Microsoft employee
I really appreciate the work you have done I really appreciate the work you have done I really appreciate the work you have done I really appreciate the work you have done I really appreciate the work you have done I really appreciate the work you have done I really appreciate the work you have done Thanks Thanks Thanks Thanks Thanks Thanks rjvk
I absolutely love your controller. Your word was correct. It is a complete closed loop system. You sell a product that is well engineered, your staff is well trained and your business is very customer focused. Thanks Terry
I just wanted to let you all know that, as of this evening, everything is working absolutely fantastically with the Storebro Combi-Mill CamSoft retrofit!!! (G-code, custom user interface ... even interfacing to the old 1982 front panel jogging circuitry !!!) I certainly must thank all of you for your tremendous support to me over the latest months. I also appreciate your patience with me! You've got a great team and I would recommend you folks highly to everyone! Yes, you may quote me on your customer page ... I think it'd be good for potential customers to know that you guys are dedicated to customer service! Regards, James
