Do-It-Yourself

Notices

NOTICES - TERMS for Do-It-Yourself

  • STANDARD DOCUMENTATION COMES IN ELECTRONIC SEARCHABLE FORM BY TOPIC, KEYWORD
  • STANDARD COPY PROTECTION "IF USB HARDWARE KEY IS NOT PURCHASED" IS ISSUED WITH A LICENSE CODE "PASSWORD" THROUGH EMAIL THAT IS TIED TO A SINGLE CPU/BIOS MOTHERBOARD. SEE ADDENDUM 1 BELOW
  • ANY COMPUTER OF ANY BRAND, 32 OR 64 BIT CPU USING ANY VERSION OF MICROSOFT WINDOWS 32 BIT OS THAT HAS A 3 GHZ CPU CLOCK SPEED OR FASTER. WE RECOMMEND A 64-BIT COMPUTER WITH AS MANY CORES AS POSSIBLE - DUAL CORE, QUAD CORE OR 8 CORE. ANY 32-BIT OPERATING SYSTEM SUCH AS WINDOWS 98, ME, NT, 2000, VISTA, XP, WIN 7, 8 OR 10 IS FINE. WINDOWS XP OR 7 32-BIT ARE THE EASIEST TO SET UP. WINDOWS 10 32-BIT HAS MORE SECURITY HOOPS TO JUMP THROUGH SETTING IT UP.
  • GENERIC OFF-THE-SHELF "CBK FILES", "POST PROCESSORS" AND "WIRING CHARTS" ARE INCLUDED FOR EACH MACHINE TYPE YOU LIST. ONE MACHINE TYPE PER SERIAL NUMBER. THE DEFAULT PROVIDED GENERIC FILES ARE NOT MACHINE BRAND OR MODEL SPECIFIC. TO GET MACHINE BRAND SPECIFIC FILES OR WIRING CHARTS FROM CAMSOFT YOU MUST EITHER REQUEST A QUOTE FOR CUSTOM APPLICATION ASSISTANCE ON THE UPGRADE PAGE OR ELSE USE THE FULLY SUPPORTED VERSION.
  • A CBK FILE IS A PRE-WRITTEN OPERATOR SCREEN INCLUDING GENERIC LOGIC USED ON A STANDARD MACHINE TYPE
  • IN ORDER TO GET A QUOTE AND RECOMMENDATION FOR THE PROPER SOFTWARE VERSION, MOTION CONTROL AND I/O HARDWARE TO USE, CHECK THE BOX TO SEND TECHNICAL INFORMATION AND A QUESTIONNAIRE FOR THE MACHINE TYPE CHECKED ON THE ASK A PRE-SALES QUESTION PAGE
  • NO RETURNS-NO CREDIT CARDS-NO PAYPAL-CASH NOT ACCEPTED
  • ACCEPTED PAYMENTS ARE: COMPANY CHECK, CASHIER'S CHECK, BANK WIRE TRANSFER, ACH "ELECTRONIC FUND TRANSFER USING A PC"
  • TECHNICAL SUPPORT QUESTIONS FOR FIRST TIME USERS WILL BE LIMITED TO TWO INITIAL QUESTIONS VIA EMAIL
  • CONTINUED E-MAIL SUPPORT IS OFFERED ON A PAY-AS-YOU-GO, AS NEEDED BASIS BY SUBSCRIBING TO A SERVICE CONTRACT OF 4 HOUR TIME BLOCKS FOR $387. UNUSED SERVICE IS HELD IN A RETAINER
  • PHONE SUPPORT IS ONLY OFFERED WITH AN UPGRADE TO THE FULLY SUPPORTED VERSION
  • AN UPGRADE TO THE FULLY SUPPORTED VERSION CAN BE MADE ON THE UPGRADE PAGE
  • INSTALLER OR DEALER ON-SITE ASSISTANCE IS ONLY AVAILABLE WHEN USING THE FULLY SUPPORTED VERSION
  • THE LICENSE AGREEMENT WILL INCLUDE A RISK OF INJURY AGREEMENT FOR YOU TO ACKNOWLEDGE
  • ALL HARDWARE ITEMS DO INCLUDE A ONE YEAR PARTS AND LABOR WARRANTY
  • ONE YEAR OF FREE SOFTWARE UPDATES
  1. IF LICENSE CODE IS LOST, DELETED, OR FAILS, THE ONLY RECOURSE IS TO PURCHASE A USB HARDWARE KEY FOR $59 THAT CORRESPONDS TO THE SAME SERIAL NUMBER YOU WERE ORIGINALLY ASSIGNED. A SECOND LICENSE CODE WILL NOT BE ISSUED. NOTE: USB KEY VS LICENSE CODE. IT IS RECOMMENDED THAT A USB HARDWARE KEY BE USED INSTEAD OF A LICENSE CODE SO THAT THE PHYSICAL USB HARDWARE KEY IS PORTABLE BETWEEN MANY COMPUTERS. THIS MAKES IT EASY TO MOVE THE PROTECTION FROM ONE COMPUTER TO ANOTHER ALLOWING THE SAME SOFTWARE TO RUN ON MANY COMPUTERS. OTHERWISE A LICENSE CODE (PASSWORD PROTECTION METHOD) WILL BE ISSUED WHICH IS TIED TO THE MOTHERBOARD ON THE PC YOU INSTALL INTO. THE LICENSE CODE CANNOT BE MOVED TO ANOTHER PC. IMPORTANT: Certain CNC Controller Software may require a USB Key instead of License Code. You will be advised.
  2. THE HARDWARE AND SOFTWARE PRODUCTS ARE THE SAME AS THE PRODUCTS SHOWN ON OUR MAIN WEBSITES
  3. TO REQUEST A QUOTE OR MAKE A PURCHASE PLEASE SEND AN E-MAIL TO SALES@CAMSOFTCORP.COM LISTING YOUR COMPANY NAME, PERSONAL NAME, PHONE AND E-MAIL ADDRESS ALONG WITH THE NAMES OF THE PRODUCTS AND QUANTITIES YOU WISH TO BE QUOTED. IF THERE IS A DISCREPANCY IN THE ITEMS BEING REQUESTED, WE WILL CONTACT YOU AND REVISE THE QUOTE IF NEEDED WITH THE PROPER ITEMS AND PRICES. ONCE THE QUOTE IS FINALIZED, A PROFORMA INVOICE WILL BE SENT WITH PAYMENT AND ORDER FORMS PLUS SHIPPING CHOICES.